top of page

Shipping & Returns 

Shipping Policy

Shipping Options & Delivery Costs

We offer domestic and international shipping through Royal Mail.

Options include first and second class, standard or tracked.

You will be asked to select a shipping method at checkout.

We also allow local collection.

 

Order Processing Time

All orders placed before midday Monday to Friday are processed and dispatched the same day, all orders placed after will be dispatched the next day. All

orders placed during the weekend or on a public holiday will be sent from on Monday or on the next business day.

 

Delivery Address

Please note that we are unable to modify the delivery address once you have placed your order. 

 

International Orders 

Your package may be subject to import duties and taxes. You, as the customer, are responsible for paying those fees. We recommend that you check with your local customs office before placing an order on our website as these fees can sometimes be significant and we are unable to calculate these for you.

 

Tracking Your Order

Once your order has been dispatched, we will send you a confirmation email. If a tracked shipping method is selected, this dispatch email will also include tracking information.

You will be able to track your package directly on the

carrier's website.

 

Returns, Refunds, and Exchanges

We want you to be completely happy with your purchase - please read our return & refund policy for detailed information about our processes.

Return & Exchange Policy

We want you to be happy with your purchase, please do reach out to us if you are not satisfied or if an item is broken, damaged or unusable.
We have a 14 day returns policy from the date the item is received. Please contact us to notify us within those 14 days and we will arrange your return and exchange or refund. 

bottom of page